Policies & Procedures

    Brighton Location
    Hours:

    • Monday – Friday: 8:00 AM – 5:00 PM
    • Saturday:  8:00 AM – 12:00 PM 
      (Typically open only during seasonal times— please contact us prior to visiting)
    • Sunday: Closed

    Wayland Location

    Hours:

    • Monday – Friday: 8:00 AM – 5:00 PM
    • Saturday: Closed
    • Sunday: Closed

    Local Delivery 

    We proudly offer free delivery service to our local landscape and construction contractors. Contact us today to schedule your next delivery or to confirm service availability in your area.

    Pricing Policy

    All prices are subject to change without notice. For the most accurate and up-to-date pricing, please refer to our current price list or contact our sales team directly for a personalized quote.

    Refund & Return Policy

    At Rhino Seed & Landscape Supply, we stand behind the quality of our products and value your satisfaction.

    • Returns are accepted within 60 days with a valid invoice or receipt.

    • Unopened items are eligible for a refund; opened or used items may be refunded only if the product does not perform as promised.

    • A 15% restocking fee will be deducted from the credit, except in cases of defective products or company error.

    • Special Order or Non-Stock Items are not returnable.

    To request a return or refund, contact us at info@rhinoseed.com 
    Approved refunds are issued by check or store credit.

     

    Special Orders

    Non-stock special orders placed will require a 50% deposit. Balance will be required upon delivery.

    Prices

    Prices are subject to change without notice. Please call for current prices and quotes. Quotes good for 30 days unless noted otherwise.

    Payment Terms

    We accept Visa, MasterCard, Discover, American Express, Cash and Checks. Open accounts are available to customers with established credit. We would be happy to provide your company with a line of credit if you can provide sufficient trade and financial references. There is a $35 charge for returned checks.

    Past Due Accounts

    Invoices are due from the date of delivery and are expected to be paid when due. A finance charge of 1.5% per month (18% per annum) will be charged to past due accounts in addition to all cost of collection including but not limited to attorney fees and agency fees. Should an account lapse beyond 60 days we reserve the right to deny special / quantity pricing, and all credit privileges until the account is within specified terms.

    Grass Seed – Special Packaging

    Bulk grass seed is packaged in 50 lb. bags. Smaller sizes are available and will have a packaging charge added: Less than 50 lb: add .05 per lb. Less than 25 lb: add .10 per lb. Less than 10 lb: add .20 per lb.

    Returns

    Returns are accepted ONLY in clean, saleable condition. A 15% restocking charge will be deducted from the credit, except in the case of defective product or our error. No returns allowed on Special Order or Non-Stock Items. All returns must be accompanied by an invoice.